People with chronic knee pain are willing to pay for telerehabilitation physiotherapy consultations if they offer more communication time, greater pain improvement and less travel and waiting time: a discrete choice experiment

Abstract

Question: What do people with chronic knee pain value in physiotherapy consultations and how much are they willing to pay for a telerehabilitation consultation as opposed to an in-person consultation? Design: Discrete choice experiment and contingent valuation. Participants: A total of 844 Australian adults with a clinical diagnosis of knee osteoarthritis were recruited in April 2021. Data collection: Participants were presented with a series of hypothetical scenarios and asked to choose between telerehabilitation (videoconferencing) or in-person physiotherapy consultations. Seven attributes (listening and discussion time; choice of physiotherapist; consultation security/privacy; travel time..